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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Email Password reset and Data Protection

Hello All,After a bad 2 weeks of hours on the phone and miscommunication, we finally managed to reset a password on a ntlworld.com account. I believe this account had its password reset by persons unknown.First time it was reset to something very sil...

deepagan by On our wavelength
  • 436 Views
  • 6 replies
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Email down AGAIN this morning!!!

so, no access to email again today. Webmail states :  'Unable to connect to e-mail server. Possible reasons: The e-mail server is (temporarily) down or there are network connection problems. Please try again in a few minutes'. If I try with Windows m...

HughJarsse by Knows their stuff
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  • 42 replies
  • 9 kudos

Resolved! why do virginmedia email addresses reject mail?

When I send emails from a hotmail address to a group using bcc, I get this response from group members whose email address is xx.xx@virginmedia.comThe emails are usually text only but on occasion can have a link included.  They are rejected in every ...

rosneath by On our wavelength
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  • 9 replies
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email sync problems

Every day I get a message saying 'It looks like we don't have permission to get email ... for my ntlworld account' I really don't know how to sort it. I'm running Windows 11 home edition which is up to date

NDM28 by Joining in
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Resolved! Email down?

Is Virgin email down? It has kicked me out on my phone and I can't log in on the web. I can't even get to a password reset page to try that.

lesley74 by On our wavelength
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NTLWorld email hacked

Hi my NTL world email address has been hacked and the password has been changed by the hacker. I tried to reset the password but I get an error message when I type in the email address saying 'Please ensure you provide the email address you use to si...

Resolved! Problem adding ntlworld email to android phone

I have recently changed my phone to a Google Pixel 7 and assumed that all settings would transfer automatically.  Unfortunately, this only applies to gmail accounts so I can no longer see my ntlworld emails.  I have tried adding a new account to the ...

Garry-O by Tuning in
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  • 8 replies
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1 out of 5 emails not working

Out of 5 email addresses on my account just 1 is coming back with Authentication failed.The password is correct, & to be sure I've re-entered it.Still no better.Other addresses work fine.I even reset my Hub 3 but the problem persisits.According to VM...