Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have exactly the same problem as an earlier poster ...."I'm trying to set up my blueyonder.co.uk email account on my new phone. However it just sends me around in circles. I try to log in but I've forgotten the password, I select forgotten passwor...
Hi, moving house next month and unfortunately Virginmedia isn't available on the island , so I need to export my mail before my account is closed down. Have tried moving it to Gmail, but my username and password aren;t recognised - it's an ntlworld a...
Hello , my mothers old Ntlworld email has been compromised and we cannot change the password as she is no longer a VM customer. Can you please help to change the password or delete the account completely.
So, I have an issue with my Blueyonder email account and 1st line support are useless.I have gone through the Incognito / Private browser window and when I hit Forgotten Password, and enter a new password, I get this error: So what do I do now? I ha...
says "the enteted credential or authentication information does not work or are no longer accepted by provider. Please change them." This email been set up by virginmedia support team so I don't have any information about details on set up! And supp...
Good evening,I was trying to set up my virginO2 account but inadvertently deleted my wife's email account as she was logged into pc. Is it possible to get my wifes secondary account reinstated? I am the main account holder.I've been in touch with cus...
Good evening,Not able to send emails, AGAIN, i receive them but can't reply or send an original email, i have checked to make sure there are no issues in area and checked my hub and all is fine. I access my emails via laptop only. I have a gmail em...
I have suddenly had the following error message and i cannot fix it, despite several attempts, I have followed the advice given on the error page and also trawled this forum to no avail and am now very worried as I have vital emails which i cannot ac...
The Error Message received - My Outlook cannot download folders Inbox from the IMAP email server for my ntlworld.com account. Cannot connect to the server - Been like this for last 18 hours.
Having just spent the better part of 2 hours on the phone to Virgin support and got nowhere, it seems that someone that reads this thread has a contact that can actually do something about this so could I please ask them to wave their magic wand and ...
