Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Like many other users when I try to use my email account on my laptop I get the above error code. Has virgin done anything to resolve this yet or are you still ignoring the problem hoping everyone will eventually go away ?
Virginmedia please Help me, you have locked me out of my email account so I am not receiving any mail I have been with you for 15 years and have used the same email address since then and have all my mail on this!I have made contact through your onli...
Hello again. May I wish you all a happy new year. Last year I had big problems with my wife's email this seemed to be partialy solved but has since gone back to square one. Her email is a sub account off my VM account Both our emails are NTLworld on...
Ever since Virgin lost 4000 email addresses in Nov 23 and following literally hours on their 'helpline' I still do not know my blueyonder email password as it was changed so many times by them during the process of putting matters to right that I was...
Hi, Sorry for jumping on the bandwagon but I'm stuck! I don't have virginmedia anymore, but I still have access to my email address via outlook on my phone. It appears that my email has been hacked. Is there anything I can do? Obviously, I can't lo...
Nearly every time I try to see my VM emails I get "Connection error - the service is not available right now"I've not ben able to access my emails on my laptop for over a month now. Windows 11, Chrome browser, all latest updates.What am i supposed t...
If I try to access my (blueyonder) email through a web browser on any device I go just get the message "forbidden" in the browser. I've already tried clearing cookies, using a different browser etc. and nothing helps.I can still access the email via ...
Just got the same problem. Cannot send email to my talktalk address, from my VM account, it just gets returned. Can send to my VM account from the talktalk one, and it arrives OK. Try replying, or even starting a new email gets the following.. 'This ...
I have tried to login into my email via Webmail account and all i get isForbiddenForbiddenContacted Virgin on chat and they changed my password, but it had no affect. Tried on other deices and got same error. Any suggestions?
HiWe moved two years ago which meant we could no longer use virgin media, as the account was cancelled i expected the NTLWORLD e-mail that i had to become defunct with it, problem is it isn't and its sending spam mails to friends of mine.I have tried...
