Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Some emails are bouncing back.The error:Error Type: SMTP Remote server (IP ADDRESS REMOVED) issued an error. hMailServer sent: . Remote server replied: 552 5.2.0 Message contains bare CR and is violating 822.bis section 2.3Any idea what this means?Th...
Hi @DP1948, Thank you for your post and welcome to our community forums. We're here to help.I'm so sorry to hear that you feel your email address has been compromised. So that we can assist further, I'm going to send you a private message in a few mo...
HiI have had the same virgin.net email address since 2001 and it has worked fine. Except the last few months when I have had so many problems it makes me want to ditch everything virgin & O2 touch foreverFirst I had problems with using my virgin.net...
Hi. My ntlworld email account still appears to be active, a few years after leaving Virgin Media.At that time, I had set up email forwarding to my new email, just in case any important emails continued to come to the ntlworld account for some time.Un...
I honestly thought this would be pretty easy, I'm sure it was last time I undertook the process about a year ago but when I log in to My Virgin Media (Secondary Account) and go via the Account Settings to my Account Details screen and then select 'Ed...
I have been getting this issues the last few days [MOD EDIT: Post split to create own thread]
VM now seems to require a MyVirginMedia account for secondary email accounts but I can't find how to set one up.Does anyone know how to do this? I can't find anything on the website.
I have a ****.****@blueyonder.co.uk email account that I cant access via webmail. If I try to login via the virginmedia home page (which is what seems to be suggested) I get a message saying "Please ensure you provide the email address you use to si...
I was told my Virgin email account would be deleted 3 months after I was disconnected. But the email account is still active years later. A hacker has prevented me using the email app. I have lost the password. The hacker could impersonate me as part...
When I tried to set up my @virgin.net email on my new phone, the old server details didn't work, and I was advised I now needed a new method of authentication requiring a third-party email address, which I duly provided via the new My Virgin Media ap...
