Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi. I have just tried to look for an important email from 2020 and whilst the folder is in the email structure, there are no emails.Having checked other folders this is also the case.All filed emails no longer exist.Can I have some help with this ple...
I had an email account with NTL for 20 years. I am no longer with Virgin and my account has been closed. But I bought tickets with ticketmaster and they need me to change my password, but can only send the password reset to my ntl account as that ...
Trying to change ntlworld email password, followed instructions, : my account: account settings; mail settings. Asked to change email address, enter my gmail address twice and submit, screen then says check email box to continue , I never receive an ...
Hi, been locked out of my SECONDARY email account and been going around the houses for last 3 hours trying to get it back up & running. Is my main email address. Struggling to get hold of a human being (the online chat doesn't cover email issues a...
Hi I'm unable to sign into my account, it is my first and only account with Virgin and I have not changed my email address. I receive emails but it says it does not recognise the email address when I try to sign in?
Hi,Please could someone help me access my ntlworld email.I need to reset the password but the email is no longer recognised when I use the 'Forgotten your password?' page.ThanksAlex
A couple of months ago I wasn't able to send emails anymore. I am a VM customer incl. broadband for years. When I tried to log into my VM to create a new password as described in the support pamphlet, I was told my email account doesn't exist anymore...
Hi, just like many others on this forum my old ntl email has been hacked and I'm receiving the usual threats and demands for money. It appears they have somehow used my email address to carry out their threats. Please can anyone help and advise with ...
I am the primary account holder and I created a secondary email account 10 years back but it disappeared a number of months ago. I cannot see it listed under my accounts when I login and I cannot login directly with the email address itself. How do I...
For a couple of days I have been unable to receive emails on my desktop computer. This was following an archive action. I use IMAP protocol. All works working before this.Sending works ok so it's connected to the systemI have a laptop which is set up...
