Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Can someone at Virgin Media tell me what they are doing to stop this happening?The problem recurrs every 2 weeks.
Webmail via android seems to have been broken now for years. No option to reply to or forward emails.I use K9 web client but it doesn't retain more than 25 at a time. I use webmail to search for older messages and sometimes need to forward them to my...
This evening I realised I hadn’t received any emails for several hours. I sent 2 test emails but neither arrived. I feared that I’d been hacked and tried to change my password. I succeeded in changing the my Virgin account password but when I tried t...
I need to change my password due to security concerns and I'm having trouble logging in via the login page.I keep getting the 'your password or email was incorrect. Please try again or go back to change your email'My details are correct and its stuck...
I cannot send e mails with thunderbird on I phone “cannot send mail password or username incorrect, “ Can send and receive on pc and receive on phone but not send. Any help please! Thanks
HiMy I phone cannot send E mails via Thunderbird "cannot send mail, username or password incorrect"Can receive mail on phone and can send and receive mail on PC.Any help please, need mail on phone as PC is ancient!ThanksPaul
my virgin email wont send on outlook app for android when connected to wifi all ok on 4gwill recieve emails no problemthank you
I have a secondary account and I can not login into via the web, I have access thru a app. When I click forgotten password it says my email address does not exist. Can anyone help as I need access thru the web.
I have a few secondary email accounts and for a few months now I have been unable to view the emails etc. the message in the title appears if you click on the ! triangleNeed these up and running asap please
I left Virgin Media almost a year ago, but all the NTLWORLD.com and VIRGINMEDIA.com email addresses are still active. Further, the NTLWORLD account is still accessible and appears to have been hacked as I'm receiving some nasty spam emails.How do i ...
