Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have a few secondary email accounts and for a few months now I have been unable to view the emails etc. the message in the title appears if you click on the ! triangleNeed these up and running asap please
I left Virgin Media almost a year ago, but all the NTLWORLD.com and VIRGINMEDIA.com email addresses are still active. Further, the NTLWORLD account is still accessible and appears to have been hacked as I'm receiving some nasty spam emails.How do i ...
I've seen some similar posts on here relating to the closure of virgin.net email accounts. Like others I have had this account for around 20 years, although for a long time not had any current products via virgin, my mobile phone was transferred to ...
I see this seems from historical postings a not uncommon problem , but cannot see a resolution. I can receive emails via Outlook fine but as from 2 days ago I cannot send emails from Outlook while linked to virgin media. Although I have no problem se...
Could someone help please! I have deleted my secondary email account [MOD EDIT: PERSONAL INFORMATION REMOVED]@ntlworld.com, by mistake. Checking on the validator link the account is still valid and deliverable. Also I have tried on the manage othe...
I wanted to ask if Virgin Media as a dedicated team to help the elderly troubleshoot problems. I have a friend in her late 70s who can't access her email. She has an ntlworld address. Her husband (in his 80s) has spent hours on the phone and said the...
Hi there, I am not a VM account holder but my very anxious and stressed 80 year old mother is! Do you have a telephone number she could contact (one that will actually answer, she’s 80!) in order to help her change her Blueyonder e-mail address pass...
Hi,I'm the main account holder and my wife uses a secondary email account. A few months back I went through the process of changing my account login email (to a non virgin address) and set up a new email password for myself.My wife now needs to do th...
Hi. I have just tried to look for an important email from 2020 and whilst the folder is in the email structure, there are no emails.Having checked other folders this is also the case.All filed emails no longer exist.Can I have some help with this ple...
I had an email account with NTL for 20 years. I am no longer with Virgin and my account has been closed. But I bought tickets with ticketmaster and they need me to change my password, but can only send the password reset to my ntl account as that ...
