Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hello,I've not been able to access my emails or the URL https://mail.virginmedia.com for a few days now but can not find any information on what the issue is.Can someone help please?Thank you
I haven't been able to access my virgin.net emails since Friday. I get an error message saying the server took too long to respond. I have had this account for 25 years and have no idea why it has stopped working. I can't access emails via webma...
Hi, just like many others on this forum my old ntl email has been hacked and I'm receiving the usual threats and demands for money. It appears they have somehow used my email address to carry out their threats. Please can anyone help and advise with ...
hiI know there has been email issues today , but I have lost access to all my saved inbox folders and also all my sent emails are not showing, completely empty. Can someone in support help urgently as I need to access saved inbox folders emails and r...
Hello,My blueyonder.co.uk email account has been hacked, which is causing me a lot of grief. I have been told by customer support that VM no longer support this email account and cannot give me access to it. Can anyone tell me how to get into the acc...
Hi. For the second time in recent years my entire email history has gone missing. Have had an ntlworld.com account for 20 years and it is my main account. All I have is a few emails after 2.00 pm today. Nothing else. Please restore it. There is ...
I have spent nearly 5 hours on the phone today with Virgin trying to get them to fix my e mail.They have given various reasons including that it is a country wide problem.However I try to get in to my account it ends up saying the account is blocked ...
As of days ago I have entirely lost access to my Virgin mail account. The website is totally down!mail.virginmedia.com and mail2.virginmedia.com do not load on any device, on any browser, from any IP address or in any mail client. The link from virgi...
Hi,i have to ntlworld email addresses that have been removed without warning (the email addresses are used daily and i have not seen any emails regarding this). They were my logins for virgin media which means i can no longer login (as they are not s...
Like many of you, I also have been unable to access my email for several days now because the server is timing out. The fact that Virgin Media knows about this issue and CANNOT fix it, has the hallmark signs of a company that has been hacked at large...
