Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
All my email addresses and my two accounts have been blocked with the message ...But I have not sent emails for two days on one of the accounts.I have been waiting 5 hours on teh chat line for help.Fortunately I have a gmail account which works.
Hi,I am unable to send emails from my ntlworld email account. I am receiving emails but cant send on my desktop app or mobile app.Please advise.Thank you
Morning.About two weeks ago I stopped being able to access my emails via my laptop. Still ok on phone and ipad. "spoke" to someone on the virgin chat via my account, they did various things and said someone from technical would get back to me.I've h...
I recently received an email from VM requesting me to change my “sign-in” email address. Since I already have a gmail address, it seemed it wouldn’t be a problem. However, after changing the “sign-in” address to the gmail address, I then received a...
It is some 20 years since I left virgin net as my ISP. I have never had an account with Virgin Media.I still have 2 old virgin.net email addresses which I don't use but am receiving regular spam email on. I have been unable to delete these (even the ...
Hi,I am having to update from the basic MS Mail app to MS Outlook on my laptop. I have had an nltworld email for over 20 years so you can imagine how many people this is registered with (and of course I don't have that full list!). I understand Virg...
My husband is trying to set up his email on a new phone. He can log in using his password on webmail so we know that works. However after following the instructions for setting up, using imap and smpt with virginmedia server names, he is denied acces...
Hi forumI have a old NTL email, that i know longer use, my passwords etc do not work and I no longer have any connection with virgin media. I suspect it is being hacked and i would like to delete the account for peace of mind?
Last week my cctv system stopped sending emails.On investigation turns out that the cctv is handshaking with the email server but when the email itself is sent it appears to be blocked.The 123-reg email support team investigated this and suggested th...
Since yesterday I haven't been able to access my virginmedia account or emails, i tried the forgotten password link but it doesn't do anything.When I try to go into my account it shows asYour email or password was incorrect. Please try again or go ba...
