Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
It is some 20 years since I left virgin net as my ISP. I have never had an account with Virgin Media.I still have 2 old virgin.net email addresses which I don't use but am receiving regular spam email on. I have been unable to delete these (even the ...
Hi,I am having to update from the basic MS Mail app to MS Outlook on my laptop. I have had an nltworld email for over 20 years so you can imagine how many people this is registered with (and of course I don't have that full list!). I understand Virg...
My husband is trying to set up his email on a new phone. He can log in using his password on webmail so we know that works. However after following the instructions for setting up, using imap and smpt with virginmedia server names, he is denied acces...
Hi forumI have a old NTL email, that i know longer use, my passwords etc do not work and I no longer have any connection with virgin media. I suspect it is being hacked and i would like to delete the account for peace of mind?
Last week my cctv system stopped sending emails.On investigation turns out that the cctv is handshaking with the email server but when the email itself is sent it appears to be blocked.The 123-reg email support team investigated this and suggested th...
Since yesterday I haven't been able to access my virginmedia account or emails, i tried the forgotten password link but it doesn't do anything.When I try to go into my account it shows asYour email or password was incorrect. Please try again or go ba...
so the initial problem ( time out) is resolved - but now I cannot sign in as it says my email and password don;t match ! Both are correct. this needs to be fixed.
Years ago I had an ntlworld email address. I was told it would be closed so I set up a new account elsewhere and popped an autoforward on to catch any last few mails before the 6 month close date.I thought all ok then suddenly I have an email come th...
I really hope someone can help me on this forum as I had no luck when I tried calling virgin media.I cannot access my virgin.net email address anymore and unable to reset password. The issue I have is that this email address is still active so any ac...
Can someone tell me if there is a problem today with accessing email.When I try to login I just get the message site cannot be reached.I have picked up emails through Outlook on my phone but not on my laptop.
