Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I am having the same problem please help
Hi everyone, I have a NTLworld email account and I need to reset the password, now I still have access to the email on my iPad but recently bought a new iPhone and can’t for the life of me remember the password to get emails on my phone, can anyone h...
Please can someone help me to delete my Virgin media email account. I no longer have any Virgin services and I have a leftover virgin media email that has been hacked but which I can’t delete as I don’t have a Virgin account. many thanks
I have just changed phones and my secondary virgin email account is asking for a password which I don't know. I've spent 2 hours on the phone to virgin today who cannot help. Any suggestions please? I really need this email account back ..
Hi - my blueyonder email account has been hacked and has been used to takeover my FB, Twitter, O2 and other accounts. I am not currently a VM account holder so unable to change my password. Looking for help. Thanks, Fiona
So for some reason my outlook is not connecting to the virgin server. I did change the password last week on my virgin media account and I thought I had changed it on my outlook as well. After realising I hadn't received any emails in outlook for a...
Hi, for the last 48 hours, I have been able to receive emails but unable to send on either of my virgin/Blueyonder emaiaddresses. screenshot can be provided if required, doesn't matter whether I'm using my smartphone or MacBook.Any ideas pleaseJoe
As requested by Mod Team. posting again re the issues. Support team say they were resolved, but they're ongoing here. Since Thursday evening, cannot access mail - server unreachable/ time out messages. Have tried various browsers, devices, password...
hi I am getting spam emails quoting the password on id.virginmedia.com - not the virginmedia password that i use to sign in with. How can I change the id.virginmedia.com password to prevent this? The password reset options available seem to be for th...
I have 3 devices connected to my virgin webmail account using outlook. All of them receive/sync new emails in the inbox of each but sent mails do not show up in the sent folders though they have been successfully sent. ie if I send an email from the ...
