Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My wife’s email , an ntlworld.com address had been locked by VM. A crazy thing to do if you also don’t tell anyone. I need to change the password, but I will also have to use another email address to do so .So I think I get that and can probably do ...
I need to delete old blueyonder email addresses that are no longer in use, but keep receiving emails even though that account was closed a couple of years ago. Other people on the board seem yo have received help here. Thanks.
Suddenly my wife's personal email folders can no longer be found.They still show in the email client but are greyed out so are inaccesible. Checking at the virgin back end, the folders cannot be found. Please sent me a PM so I can provide further det...
My ntlworld.com email that I've had for years is now not working...approx a week.I use this email for private and business email and have a lot of saved important emails.I desperately need it back if anyone can help?This keeps coming up (below)...mys...
Hi thereI can't log into my virgin media, or get to my emails.Won't recognise my sign in details and I know there correct etc, does anyone else have the same thing?. Only last hour Thanks
I am suddenly unable to send emails from my virgin media email using Outlook 365. I can receive messages but sent ones get stuck in my outbox. It started happening this morning after I tried to reply to a message I received. I get the following error...
On the Mac, using Mac Mail, if I go to Mail/Accounts/click the (secondary) account, (or System Preferences/Internet Accounts/click the account), the password is ‘dotted’ out, and is 8 digits. I know what this is, although I am unable to see it. If I...
I have suddenly had a message to enter password for my email but my current password has failed. I am trying to reset but are stuck at the point of having to enter an alternative email to receive the reset info. I have entered an alternative non-Virg...
We are locked out of a secondary email address that is my wife’s main address. Two secondary email apps asked her to re-enter the email password, even though it had not been changed. We changed her My Virgin Media password, but did not set up a Mail ...
