Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 32459 Views
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 52535 Views
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 34727 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 45206 Views
  • 8 replies
  • 7 kudos

3rd party email address issue

Honestly, this whole, ridiculous third party email address thing is stupid and makes things ridiculously complicated. Since the 12th of April I haven’t been able to send or receive any emails AT ALL from my laptop. So I tried to change the password o...

Can receive but not send emails

We have used ntlworld.com email addresses for many years- generally without any real problems.However a couple of days ago we discovered that we could receive, but not send, emails.Anything we want to send just goes to the Outbox on the sending devic...

craibh by On our wavelength
  • 227 Views
  • 5 replies
  • 0 kudos

RE: non VM email

 Am I correct in believing that when a non VM email address is used to access a VM account it supersedes your old one, ie, when used it logs you into your account then when VM emails are accessed from the account home page it takes you to the email a...

Enduser by Fibre optic
  • 143 Views
  • 7 replies
  • 0 kudos

Email

When I click onto a link on my Virgin blueyonder email and I need to write something my keypad won’t show this only happens when I’m on Virgin

raysis by Joining in
  • 69 Views
  • 1 replies
  • 0 kudos

Webmail - forbidden - AppPassword Reset

I, as do many others in this forum regularly suffer from the webmail lockout issue which also prevents the sending of email via POP3 clients suck as Outlook. As other posts highlight, to resolve this issue you have to reset your app password and also...

Unable to access secondary email account

Hi, my wife's virgin media email account (secondary account set up via my main login) was hacked a couple of weeks ago, and it has now been locked, I believe due to the amount of spam etc this has caused.I have tried all the steps suggested on the he...

karlb79 by Joining in
  • 46 Views
  • 0 replies
  • 0 kudos

Issues with Outlook e-mail error (0x800CCC1A)

Like many users here I too am now having issues with this, nothing has changed my end to cause such a thing.Monday the 15th April was the last day I was able to receive e-mails on my client.I use Outlook 2007 and Windows 7, Nothing change my end, no ...

Mark26 by Joining in
  • 64 Views
  • 1 replies
  • 0 kudos

Email log in problems

I had an issue accessing my email account a couple of weeks ago (using Safari on an iMac) - went through the process of resetting my password using a non virgin email account which sorted things out.  However, I was then using a password generated by...

MrRusty by Joining in
  • 99 Views
  • 1 replies
  • 0 kudos

email dissapeared

My wife has not been able to access her email set up as a secondary email years ago & no, it's always been virginmedia & we have never moved home. wife is upset as I've tried accessing her email through virgin. Mail & outlook. it's totally disappeare...

alovella by Dialled in
  • 194 Views
  • 2 replies
  • 0 kudos

Error connecting to POP3, SMTP and IMAP servers

I have been using Forte Agent as an email client since as long as I can remember.Recently tried to use it and using servers imap.virginmedia.com, imap.blueyonder.co.uk, and the smtp and pop3 versions, I am now getting an SSL error 80090302. Any clues...