Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My MacBook says it cannot check the validity of email passwords and this means `i can get into the correct webpage to see the Virgin Email accounts I hold but they do not get sent to my mail app. I do not know what the correct email passwords are as...
Trying for hours now to log on to Virgin Media and getting ' This site can’t be reached' . Really sick of this. I need me emails. I don't use my phone for this nor do I want to, just the PC. Why is Virgin incapable of making this available? This area...
I am unable to send emails through my ntlworld account. The password has recently been changed and I’ve updated the password for incoming and outgoing emails but not having any luck. This is set up on my iPhone. The message I’m getting is that userna...
Hi,I've had an email account for years- its the old blueyonder.co.uk type. It stopped working yesterday on every device- iPhone, iPad, and laptop. It is linked to my dads account, as I was a teenager when it was set up.I can log into the Virgin Me...
My ntlworld email has been hacked. They have changed my PW so I can’t access it to change to a new PW. I have had demands for money (which I have ignored). I am not unable to respond to emails. I want to be able to regain access and possibly delete m...
Can I ask if this has been resolved and if so, how? I have a similar issue and the VM team has so far not been a great deal of help. Thanks.
I think my old Ntlworld account has been locked due to some spam. I dont have any access to it no matter what I have tried.How do I get this reset and working again ?Thanks
I've been unable to sign into my email account via the Virgin website since 13th. I get a message telling me that my email box is unavailable. Normally I wouldn't be too bothered as I've seen it down before but I am expecting emails from my lawyer ab...
Hi,Unable to send emails from this address from my Mac using the Apple mail app.I get the following message -The attempt to send data to the server "smtp.blueyonder.co.uk" failed.Select a different outgoing mail server from the list below or click tr...
Hi,I have lost all of my emails from my inbox- I am getting new ones but anything that arrived earlier than last week have disappeared. They are not in Junk/ Deleted/ Spam or archive. Please can anyone help?BM
