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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

virgin.net eMail working 2wks ago now not

 Hello,hI have signed up to this in desparation.I have a virgin.net email address that I have had for years since dial up (remember this?) And am not a virgin media customer.I use it for my Apple account and was in it just 2wks ago but when I have tr...

LMac27 by Joining in
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  • 3 replies
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No Inbound Emails??

Hi, Blueyonder emails not working again???I have not received any at all today. I’ve logged in to my work account and sent myself an email and copied in a friend who has received theirs, but still nothing to my blueyonder account. outbound are workin...

Resolved! Emails - cannot send or receive

Have been tortured all week not being able to send or receive emails Have been told different things by different agents First it’s because they say it’s because I don’t have a virus scanner on my account. I have VM Web Safe on my ipad Then I was tol...

liz30538 by Superfast
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Duplicated notification email

Hi,I’m getting duplicated notification emails from Virgin Media once changing security settings, any advice how to sort it out?Thank you

Haz1 by Joining in
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Resolved! Error failed to load messages

https://mail.virginmedia.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOXI am unable to view my inbox with the virgin mail link above.  Any idea how to rectify this?

Is this genuine?

Having been subjected to the VM email account hacking I received this today that looks like a response from this community site but when compared to other responses it looks like a fake? Can the mods please confirm if this is genuine or fake? It is t...

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Bikerdave by On our wavelength
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Hacked email

Admin please help. It would appear that my virgin account has been hacked: [MOD EDIT: Removed] @virgin.net I can't receive or send any emails and it appears as though I've been locked out and can't sign back in. This means it's impossible for me to r...

Samish3 by Joining in
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Email blocked

I am becoming increasingly frustrated that I cannot get my emails unblocked. I have made several calls to 150 and this is not working. I have an old ntlworld.com email address but keep getting a message saying that there is no password provided for n...