Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I left Virgin in 2019. I can't access the Virginmedia server to delete my email accounts. I want to delete them as they are potentially sending spam.
My old Virgin email address has been hacked and is being used by fraudsters. How can I get the account deleted? Please can you help ? regardsGary
Hi David, I have the same issue. can you help please ?kind regardsGary
My email password was found out asked Virgin to change but when I phoned and gave my email address say no profile under that address but have used for 30 years only don’t have access to change password since today [MOD EDIT: Personal and private inf...
Help I have been hacked blueyonder account
I recently changed my virginmedia email password. It no longer works in Outlook or Mailbird. It does work on virgmiedia web page. I have checked all the settings as on Virgin site and entered new passowrd and still no luck. Any help appeciated
I was hacked a while ago and cannot get back my ntlworld email which I need access too . It doesn't show when I login using my primary email . I have sent an email to it and it hasn't come back as unsent with error so it must be still active . All pa...
For years I have been receiving emails from a user without any problems. However, this week, their emails started to be marked as spam. I added their name to my address book, but they still go to my spam folder. As an experiment, I forward one of ...
My virgin.net email has been taken over by a hacker. I tried to changed the password but have been blocked from doing so and realise the email is no longer supported by virgin.I was a virgin customer years ago and just kep the email going. I realise ...
Please help, haven’t used my old ntlworld email for years and now it’s been hacked. Please close it down.
