Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi,As of Thursday I haven't been able to access my NTL email through Outlook.com. I received an email from Microsoft saying they don't have permission to get my NTL Email.I tried going into their settings and check or change anything but to no avail,...
I have a old email account that has been compromised and looking to have it deleted but dont know were to start. I have been getting threating email so need to act. Any help would be appreciated
My virgin.net email has also been hacked. I download emails from that email address on a daily basis so it's not been locked, and noticed that on Wednesday 10th May 2023 that there were a large number of undelivered spam emails. I don't know how I ca...
My virgin.net account has been hackedI cannot change my password it keeps telling me that the details are not correct. I cannot contact anyone at virgin and now have no access to my emails. I do not have a Virgin account active, just this email accou...
I have the same issue, and have posted but not had a reply. I need help deleting my old email account.
Hi my 15 year old virginmedia account has been hacked and blackmail.email has been sent.i have managed to delete all messages in the account .but now they have changed the password to the actual email so I cant get in.how do I delete this account so ...
My virgin.net email has been hacked and they are attempting to access all my accounts linkedin, Facebook uber etc. Please can you deactivate the virgin.net email ASAP.
Hi, my ntlworld email address has been hacked in Vietnam. I received a threatening email requesting 600 bitcoin and have discovered my email address is being accessed in multiple countries. Virgin Media are telling me because I closed my account 5 ye...
unfortunately my old ntlworld account has been hacked and the person is changing any password that are linked to this old account. Would it be possible for this account to be deleted for me to stop any further actions by the hacker.As I can no longe...
My virgin.net account has been hacked and despite answering the security questions it seems that I cannot change my password it keeps telling me that the password cannot be changed at this time. I cannot contact anyone at virgin and now have no acces...
