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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

old email

My ntlworld email as been hacked now want it deleted asap.

Changing an NTL email password

Hi, My Elderly Dad is a Virgin Broadband customer and has a Virgin Media email address.  He also has a ntlworld.com email address, which is now no longer recognising his current password, so Outlook keeping requesting a password?How can he check if h...

wils26 by Tuning in
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  • 1 replies
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Transfer email address to new accout

I previously had my virginmedia.com email address linke to my wife's virgin account.My wife has closed her account and I have now taken up a new account.I can still access my old virginmedia.com email address via outlook and other apps, but cannot lo...

NTL Email not available

I use outlook on my PC for my main NTL email accounts (2) I have had these since NTL first arrived on the scene, these accounts are what I use in all my utility accounts plus social media etc, i.e. everywhere.I stopped receiving emails yesterday so t...

NTL email account 'your mailbox is not available at the moment'

I am not able to log into my email account. When I try I just get a message 'your mailbox is not available at the moment'. It's a legacy NTLworld email address. It has many accounts associated with it, and it's extremely important I retain access to ...

MarJay by Joining in
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virgin.net eMail working 2wks ago now not

 Hello,hI have signed up to this in desparation.I have a virgin.net email address that I have had for years since dial up (remember this?) And am not a virgin media customer.I use it for my Apple account and was in it just 2wks ago but when I have tr...

LMac27 by Joining in
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No Inbound Emails??

Hi, Blueyonder emails not working again???I have not received any at all today. I’ve logged in to my work account and sent myself an email and copied in a friend who has received theirs, but still nothing to my blueyonder account. outbound are workin...

Resolved! Emails - cannot send or receive

Have been tortured all week not being able to send or receive emails Have been told different things by different agents First it’s because they say it’s because I don’t have a virus scanner on my account. I have VM Web Safe on my ipad Then I was tol...

liz30538 by Superfast
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  • 32 replies
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