Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Myself and my son have both received an email from a scammer trying to blackmail us into making a payment to a bitcoin account. Some how they have been able to get our passwords and we are now locked out of the accounts.How do we get the accounts pas...
I have followed the details on the help page to log into my virgin media email account to access my old blueyonder account (for some reason, the recovery email address for my gmail account). But the part where it says click account settings, then acc...
I really need my email account deleted as unknown persons are sing up to apps with !!
I have exactly the same problem. My wife's old blueyonder email was not shut down when we left virgin media over 10 years ago.The email has now been hacked and they are ACTIVELY using the account to terrorise my wife to try and extort money, and it a...
Not sure whats happening, I have one main virgin-media account, also have two secondary accounts, I used to be able to login with my main account and reset password for the two secondary accounts.Office 365 outlook has stopped working, I found a util...
Hi, I left VM about 9 months ago but the blueyonder email account still receives a few emails a week and this morning I received an email from a hacker saying that my blueyonder account has been hacked. Could someone at VM please advise on how I get ...
Has veirgin changed the setting or something as today my mobile app no longer works?
Hi!I have had an NTL World email address for many years even though I stopped being an NTL/ Virgin Media a long while ago.Recently my email address has been hacked and I just need to shut it down and delete it! I have created this account under my ne...
I was locked out of my virginmedia email by Virginmedia. I can now access emails on the server but not on my iPhone and iPad, which were working perfectly fine before this issue. I keep getting the message that no password has been entered. Spoke to ...
My ntl email account has been hacked.Please help. I need the account closed down and deleted from your servers asap before they cause more damage!
