Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
We've had an account with virgin for 10+ years and the original email address my husband still uses.....@virginmedia.comOver the years with busy schedules I've taken over renewing the account and my email now is linked to the account.We have called s...
Why does it take ages to download and open emails? It never used to. It can take hours (sometimes even days) and I can't send any. If I'm in a rush, I'll hit reply or forward and if I'm lucky the email might appear there for me to read. Any time I tr...
Hi, I accidentally marked an email as spam after responding. So now I'm unable to reply to any future emails that they send to me. I keep getting this error message. Message contains Spam Content ;id=8j9jqf0kXhvLN8j9jq3aHC;sid=8j9jqf0kXhvLN;mta=smtp...
Hi, I would also like to re-activate my old virginmedia.com email account. Please can you PM me please?
Had to reload Win 11. Since then Ive had problems getting into some of my email accounts, tried entering old and new email passwords but still cant get in, it says they are incorrect. How do I get back in. Only my one of secondary passwords is workin...
I am having problems with my email account that Virgin seem incapable of solving. I can access, send and receive emails using Microsoft outlook. However when I try to access my emails through Virgin Media it comes up 'forbidden'. Initially, i spoke t...
We have been with Virgin Media for Broadband/Email for over 10 years. When we were first set up I was the account holder lets say it was grahamXX@blueyonder.co.uk. (I think that was because virgin bought Telewest??). My wife then had a 2nd Email a...
Hi i have the exact same problem. I left VM when I moved house 18 months ago and my email still worked. I received some strange messages and password resets which led me to believe my account had been hacked a couple of days ago and now I have been l...
Since creating a new password for apps I keep getting the message Forbidden 403 when I try to open my emails on my virgin media. I am a Virginmedia customer with TV Broadband and phone and have an @ntlworld email account. How do I solve this?
I deleted my wife's secondary email address off my main email account. I didn't know I had deleted her email, it was deleted after I had to put in new password for my main account.I have tried adding it back to my main email account but it will not a...
