Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, I have been unabke to send emails from my virginmedia email address for about a week and its driving me nuts!I have sent 2 requests to have my IP address delisted to net report but nothing has happened yet?The error report says a 421 response is ...
Hi Everyone. It has happened to me 6 times in the last year and three times in the last week. I have now managed to resolve it and get it back as my son has helped me. What i want to know is why. I have had my email address for 20 years, its an NTL o...
Hi,We’re having a problem with my mum’s account. She has had an ntlworld email address for over two decades and my parents are still virgin media customers, but my mum can no longer access her email account on her Google phone as it keeps asking ‘cor...
Since updating to IOS17 I have been unable to send emails from my blueyonder.co.uk address. I still receive them. I can send emails via Web but not on iPhone. Any advice would be appreciated.
We needed to change the password on my wife's NTL account, and were not absolutely certain that we had an accurate note of the current one!.We got in using the My Virgin Media account and the security questions and set a new password.We use Outlook...
Hello, just joined the forum in the hope that someone can help. We have (stupidly perhaps) had a virgin.net email address since about 1996. Since Friday, we have been unable to access it. We do not have any other Virgin products e.g. broadband etc...
Lately my Virgin Broadband [ Basildon Essex] is consistently breaking down. Been a client since Virgin came to Basildon many moons ago. Wonder it is is time to move on. [MOD EDIT: Subject title changed for clarity]
Hi I have not been with virgin media for about 4 years but we still have access to the emails but recently my wifes facebook was hacked and now they are doing stuff through her virginmedia email which was still linked to her facebook account how can ...
I have an issue with my Virgin Media email account. 2 days ago I received a scam email quoting my password and have been trying to change it. I have been through the steps on line and also chatted to online support and spoken to 2 customer service ag...
I have an old virgin.net email. It has slowly become impossible to log in on my phone as it asks me if I want to download app.suite and will not let me progress further. I don't want to access it by app but even when I try to download I can't. I real...
