Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Since the outage my wife’s “secondary” email cant send or receive. I contacted the help desk who elevated to technical but since haven’t received any communication.
Since Virgins' magic update, I can't access 5 email accounts. I have been a customer for 25 years and have to say that the email app. is the worst out there. It never used to be. I use Thunderbird and Evolution(Linux), where I could access my Virgin ...
I stopped receiving emails to my Blueyonder account a few days ago. When I go into settings, it says that no password has been entered, but it has been. When I sign in to Webmail, all my emails are there so I don’t think my account has been hacked bu...
Why has there been no news for days about access to our pre 19 June email archive and folders? This is becoming increasingly problematic and I am getting worried. It’s been nearly 2 weeks! Are Virgin still trying to solve this, or is it something in ...
Still absolutely nothing on webmail Not had webmail since 20th June Been on the phone and was told it would be fixed witin 3 working days Initially the operator wasn't listening and keep telling me to change my password Eventually I managed to mak...
Hi there,my dad, who is 80 and was a customer of Virgin Media for about 10-15 years, only recently left them as they were charging far too much for him to afford. He was allowed to keep his ntlworld email according to the Virgin customer services per...
Hi @Crowsnest12 Welcome to the community forums. Sorry to hear that you believe your email has been hacked. Are you able to please change your password and run through all these checks and tests here to ensure your email is secure again. Let me k...
I'm getting the "The entered credential or authentication information does not work or are no longer accepted by provider. Please change them." message. I've checked the credentials and they look good; And the account details are in the correct forma...
E-Mail issue'sSending is fine, but i am not Receiving any e-mails right now.receiving reported error (0x80042108) Outlook cannot connect to your incoming (POP3) e-mail server. If you receive this message contact your server administrator or your ISP....
ntlworld email address not workingSince 19 June 2023 now 21 June 2023 my username@ntlworld.com email address with outlook is still not working. Get the error message Unable to log in. Log-in failed. Please check your IMAP server settings and try agai...
