Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Has the latest email problems been resolved yet?My primary email account seems to be working ok but nothing happening on my second email account???Any help would be appreciated, thanks
I'm only getting some of my emails from my main address but not receiving anything from others.
When can we expect our historic Files and Folders to reappear?EIGHTEEN DAYS and Virgin Media this INCOMPETENT company have still not given us our files and folders back.WHEN CAN WE EXPECT THEM?WHERE ARE THE UPDATES?DISGUSTING service from Virgin Medi...
Phoned Virgin 7 times over 2 weeks, emails still not working on iPhone. Tried everything I have been told to do, just feels like no one listens or cares! Please Help!
Different Email Name between VM Mail and Mailbox App password Management Preventing Outlook Setup?? I am having a very frustrating time being unable to access my emails through Outlook on PC and on iPhone since the recent VM email problems.I have loo...
Hi ever since maintenance on virgin emails the other week I am unable to access one of my email accounts. This is the one I use for all my important emails. This is the error message I get, I have been unable to access this account for over a week no...
Hi,On my two secondary email accounts, i can not access them via VM Mail webpage and get aThe entered credential or authentication information does not work or are no longer accepted by provider. Please change themI have tried going into the Edit opt...
For about 15 years I have logged on to virgin media and paid all my bills with what turns out is my secondary account. I want to view my bills online but cannot as I am not the primary account holder. I’ve no idea what email address we used for the p...
last week, Virgin emails were down in this area for 3 to 4 days....... I have two accounts and both used to work along with the mail app on my Mac since then, although I can view my mails on line with one of them, therefore proving the account is w...
Hi Akua_A,Thank you for responding. I will check the details of our contract as you have indicate.The issues that I have are that I cannot gt my emails on my desktop which uses Outlook2019 on windows 11.The error message that I get is as follows Outl...
