Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Returning to the recent incident of lost emails/folders, a communication was issued from the office of Mr Wehrle to suggest that “we will be carrying out a full review of this incident to ensure we learn from it in future.”Will the outcome, or at lea...
Hi all... First post on here.I have been locked out of my virgin.net email account that runs my life.I have followed all instructions and changed passwords so many times I've forgotten them.Can anyone please help; it's been three days and who knows ...
I have the same issue as many others - no emails received since Friday on any device or via virgin media. I have followed the 'locked out' page instructions, changed both passwords (more than once) and then when I try and access my emails again - get...
So I hear that the lost email issue has been resolved and all email from before 19th June restored.....Well last Monday (3rd July) I lost access to my email completely - no webmail or app access.I can login to the SMTP server using cURL and generated...
It appears that Virgin attempted to restore my historic emails last night following the crash about 10 days ago.I cannot now create new emails or forward emails.
Hi - I am having the same issue as others mention. Suddenly yesterday I could no longer access my blueyonder emails.We have an account, I am the account holder etc .. please help.As it is, I can't find out how to log out of my Virgin Media account to...
Hello I've not been a virginmedia customer for at least 20 years, yet my ntlworld account is still active and had now been hacked Can you arrange to close this please? Thanks [MOD EDIT: Subject title changed for clarity]
This person has managed to hack my old email account which I still used for some things and are trying sign me up for accounts online prior to then deleting all my emails.I have no access to this email now and have no idea what they will do. How can ...
Hi Community, I had to leave Virgin Media in 2020 as we moved home and they didn't provide services in our new area. I was oblivious to the 90-day rule for keeping my email account running (which happened to be @NTLWorld rather than @VM) and in fact ...
please someone help me with no sucess from VM telephone conversations or online we have lost our virginmedia emails for weeks have tried it all and still nothing new p/words, refresh and then waiting till the 12th and told it will be all sorted but n...
