Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Same issue here as many others are reporting. We are a current Virgin Media customer. My wife has a blueyonder email account that was working until a few weeks ago but now cannot be accessed via any device. The login for this email account appears t...
Can't sign in to my virgin media email on the website or the app not been working all weekend, also my account says my bill is overdue but was paid on the 28th June. Virgin have been an absolute nightmare this past few months.
I am getting this again every time I try to access my emails. Been happening all day and I NEED to be able to access my emails as I am working from home!!I have followed all those instructions about changing passwords etc and it doesn't work.What do ...
My blueyonder email has been hacked and my password changed I’m no longer a virgin media customer and have no idea what to do.
Good Evening,Can you please assist me with the resetting of my son’s secondary email account as we have forgotten the password, I have logged into my Virgin media account as main account holder but the only option is to delete email account, previous...
Hi need help to delete hacked blueyonder email account
The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.Why as i have not changed these or can at the moment Help much appreciated Mark
A few weeks ago, Graham_A (Very Experienced Person) said -"Each individual email address will require a separate Mail App password for use with an email client. The only exception is if the address is an alias of another blueyonder email address."How...
HiI have an old e-mail address I want to delete. I am still with VM but now sign in under a new e-mail and password.The old address is full of spam and the only proper emails I now get under this address are from VM despite me updating my contact det...
I have not been able to access my emails via Outlook but I can send emails. In outlook the error message says can't connect to the server. I have tried resetting the passwords but this has not made any difference. I am wondering if this is related to...
