Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Same happening to my email cant compose... other icons greying out...drop down menu for things like print has vanished..?Cant delete or move emails...Its good that others having this problem but it doesn't solve it!I have contacted virgin 3 times and...
Today I have received an e mail from my own e mail address quoting my password and demanding money to keep them happy. How and why is this happening. does it have something to do with the customer service being out sourced?need to restore control of...
My NTLworld email has been hacked.I need to completely delete this email account, how do i do that please?Thanks
hi could someone help me close my primary email account on virginmedia i want it closed for good any help thanks
I lost my historical issues as part of the nationwide issue a couple of weeks back. It was resolved but today on my phone they have gone again - is this a new issue?
Second email address (ntlworld) on my Virgin Media account has recently been compromised. Shortly after receiving a malicious email, it became totally inaccessible. Very alarming situation causing a great deal of anxiety which is only increasing.Cou...
My wife has not been able to access her email account since 7 July 2023. 2 tickets have been raised to the "technical" team, with a commitment of a response within 5 days, no response. Spoken to numerous call handlers all of whom run through the scri...
One of my secondary email accounts has been locked for an unknown reason. It's the same account which has had all historical emails prior to 12th June lost (which is ongoing, but that's another story). I regained access to this account to send and re...
Hello, I've seen posts suggesting that the recent email problems have been resolved. I'm afraid that's not the case as far as I'm concerned.I use Outlook to access my emails. I have received no emails to my primary email address (ntlworld.com) via Ou...
Hi - I have had my NTL email account hacked and would like to close it down completely. Please can someone advise me on how to do this? Many thanks..
