Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have just noticed that all of my sent emails have suddenly disappeared!I first noticed it whilst accessing VM email through my iphone, so then logged in to my email account online and they have all gone from there too.I have checked the archive fol...
Since sometime yesterday (19 Sept) I have stopped receiving all emails from all the groups on groups.io I subscribe to. Some posts appear in Bounces on my account on groups.io e.g. mxin10.virginmedia.com: 421 mx1-prd-nl1-vmo.edge.unified.services mx...
My 91 year old father has recently moved into a care home. His home Virgin Media account was therefore cancelled. He has now lost access to his NTLworld email account. Is there any way to retrieve this, even temporarily?
Hi thereVirgin email not accessible now for 6 days. Frustrating. I access the virgin.net mail account via my gmail.com account. Forgot the password. When i try to regenerate the password, the error message flashes up.Have tried clearing the cache and...
My primary email account (ntlwotld) was hacked some years ago. You could not delete and advised me to create a secondary one for use (virginmedia.com). I did this with no issues.however I now cannot send from it, tells me I have a password error. I c...
Hello, Can anyone help me get into my secondary account. 3 days ago, suddenly stopped working, no problem with the others. I have been going around in circles trying to get it going, I am 79 not very knowledgeable of computers but use it for ordering...
Been trying to register my account all day but these verification emails take about an hour to come through. They only have a 10 minute shelf life. And after the calls I’ve made today I can confer that this is probably the worst customer service I’ve...
Hi. My wife has just got an iPhone. We are trying to set up her virginmedia email on it, which she has been using for a long time. I have read the help section on the VM website about generating a separate app password to do this. However! We share ...
Request for techie guys to close my secondary @blueyonder.co.uk email account please. I believe it should have been closed automatically quite some months ago when we left VM but its still active and its just full of scammer and spam emails, so needs...
Hi,I am trying to set up my virgin media account but every email verification link I have been sent has been expired. Could someone assist me with this please?Thanks
