Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi - can someone assist me in deleting my old virgin media email account? I have used this for some time since no longer being a broadband customer but it has recently become compromised so I’d like it now removed. Thanks
Yet again, I am getting the message:Your Virgin Media Mail account is currently unavailableThis is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore.Is this just an NTLWorld problem a...
Hi,For almost a week now I have been unable to login to my email account, I have tried signing in via web mail as well and get -"Your Virgin Media Mail account is currently unavailable"But when I follow the steps to generate a new app password I get ...
Both me and my dad (separate accounts and separate houses, but same name) have issues with our NTL world email. I cannot receive any email since about 10am on the 4th August and he cannot send any email. His online email works through the virgin mail...
Since yesterday I have not been receiving virgin emails to the Gmail app on my Android phone. They arrive ok to Android tablet and to my Windows PC. Have tried deleting the Virgin Account from my mobile and then reinstalling. All emails then pull thr...
Am I entitled to a new @virginmedia.com email address seeing as my current one is inaccessible ?
HiLast 3 days unable to recieve any emails but can send them We use gmail app other email addresses on this app are working fine Cannot test to see if it works on webmail as cannot remember password..cant request new password as will not be able to a...
I have stopped recieving emails on my ntlworld account on tehe1st of August, I also cant access my gmail account from my virgin account, so I don't have internet access to any of them. I have raised a ticket with them but they are saying 5-7 working ...
Hi,Just need help as unable to access my webmail for my virgin.net account since this 'outage' started around 19/6/22. Funnily I was still receiving email on my iPhone for the same virgin.net account.Attempted reset of password under account profile ...
So a few days ago whilst sending an email my husbands email account blocked it and didn't know why. NO emails from Virgin to me as the primary account holder and no details on our account. Contacted Virgin and they said they would contact us in all f...
