Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I am still getting the following error on my secondary (Wife's) account.The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.Could you pleasse advise ASAP as this is now causing ...
Hi - I have a VirginMedia.com email address that was setup as a secondary/sub-account. The primary account is no longer an active Virgin customer and has been inactive for some time, but the email address has continued to work. The email account has ...
I'm to block all my emails from a certain email address. I've added the email address to the Block List but the email still come through. I assumed that by adding the address to the Block LIst I wouldn't see any of the email from that email address.C...
Thank you Coenoby, this is the first time I have seen (I have read so many) that it looks like we have to actually sign in using each of our so called secondary accounts in order to be able to change the passwords of those accounts individually, is t...
Hi , hoping someone can help!Set up Outlook yesterday for email receipt on PC. VM wanted an app reset , but would NOT accept me doing it with Blueyonder email address that is used for everything, in the end I had to use a Gmail address!!! I tried tod...
My blueyonder email works if accessed via webmail, but has stopped sending emails on my iPhone. I deleted the account, changed my password via webmail, then tried to readd the email account to my phone and although the password is there keeps telling...
i will need to cancel my virgin media service when i move as they do not cover my new house. i know that technically i lose my emails when i cancel. however another member of my family has a virgin broadband account. can i take my ntlworld address to...
I am no longer able to access My Virgin emails as the password /email address are not recognised . I tried 150 which was a complete waste of time. To gain help I need to login but this of course is not possible as my log in details are recognised i h...
I'm having problems in Outlook after changing my PC. I have migrated my past mail OK, and address book, and mail is coming in to my "core" VM email address, as well as an alias I have used for many years, also on VM.The problem I have is that I can ...
HiI can't access the webmail page for my ntlworld email account on my pc. When I get try to log in as per How to manage my email account | Virgin Media Help it says my password is wrong and it won't let me reset it - it says "You can’t reset your pa...
