Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
MY inbox has totally disappeared.What is going on with virgin? I know people have had similar problems recentlyI have had intermittent disappearing email service and last week I kept losing internet and tv service
For a few weeks now I have been unable to view my Virgin Media mailboxes via webmail. The mailboxes show a warning triangle and the message ‘The entered credential or authentication information does not work or are no longer accepted by provider. Ple...
I have an NTLWORLD address for Virgin Email. Have used webmail in the past sometimes, eg when travelling. had not used it for many months, at least. I just logged on there again, and found that although I can see all the incoming emails, apparentl...
HelloAbout a week ago my email client stopped sending emails. This had previously happened over time on our other three Virgin email addresses but I was able to get them working again my resetting the app password to a new 4 word password generated b...
I am a virgin media customer with an active @virginmedia.com email address which was compromised recently by a hacker who has the password. Virgin have locked the account but I am unable to reset the password online via the usual routes as they do no...
I have logged into my webmail today and it has changed to OX ? What is this please and how do I search for a specific email. This system is unworkable.
Why does my Trash folder only go back a couple of weeks? I'm trying to view a deleted email from a year ago, can I do this? TIA. X
One of our email addresses is @virginmedia.com. We can't log in to that it says 'forbidden'. We can access it on the iphone mail app. We do happen to be in the currently problematic Area 14 BD2 - is that the reason, but we can log in to @blueyonder...
Yesterday I had a connection failure to the IMAP server from my PC using Outlook. I have tried a few times since and still no joy.Following info from previous posts I have removed my NTLWORLD account from Outlook and tried to re-establish the account...
