Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 32570 Views
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 52649 Views
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 34809 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 45346 Views
  • 8 replies
  • 7 kudos

Resolved! Email help

I normally use Thunderbird for my Email's.  I have been getting loads of 'Phishing' Emails from .sk land.Gas, Amazon Prime and many other's. all from various .sk  ending. Is there a way to block .sk domain that is my question?Obviously I can do this ...

pentode by On our wavelength
  • 598 Views
  • 2 replies
  • 0 kudos

Change email address, infinite loop

Hi there,I have been unable to access my ntlworld email address for several days.When connecting to virginmedia.com and attempting to read mails, I am informed that the box is locked and I need to change my email address before I can change passwords...

Sniper07 by Joining in
  • 346 Views
  • 1 replies
  • 0 kudos

Blueyonder email setup on Outlook and Windows 11

Re: Blueyonder email on new laptopyesterdayHi, I was following a step by step process to get my blueyonder.co.uk email account working on Outlook 365, on Windows 11. I have worked through a number of solutions including the accessing of managing the ...

Niall2 by On our wavelength
  • 17879 Views
  • 13 replies
  • 0 kudos

Hacked @blueyonder

Hi. I’m hoping someone can help. I have an old @blueyonder email account that has been hacked, used fraudulently and isnow being used to send me malicious emails, and I therefore need to get the account completely deleted.I left VM many years ago and...

PhilEvs by Joining in
  • 980 Views
  • 5 replies
  • 0 kudos

Resolved! email folders

My email folders disappeared from my account and virgin media was no help, in fact they told me they were unrecoverable and the problem was caused by a glitch in their system, however today when I was looking for something else I went into my account...

Tiblets by Joining in
  • 529 Views
  • 1 replies
  • 0 kudos

Resolved! Can't send email from blueyonder.co.uk address

Just logged into my bluyonder.co.uk email after not using it for a few days and found I am unable to send email although I am receiving them. I use eM Client on my Win 11 PC and the standard email app on my android tablet, same issue on both. eM Clie...

Screenshot 2023-09-07 163644.jpg
Whywot4 by Joining in
  • 2499 Views
  • 16 replies
  • 0 kudos

Resolved! Email Outage

I have been having an email outage for months and i have been promised help for months.I finally today got promised that someone would sort it out and email me and noone has responded. I really need help and it is affecting me acutely as I can't sent...

Resolved! Email Changed and Apple Mail Access

I'm having the proverbial nightmare.My wife cannot access her virgin.net mails via Apple Mail. They just stopped coming through. I tried to delete the account and add it again but I kept getting "account and password not recognised" notificationsSo t...

jackeyres by On our wavelength
  • 1582 Views
  • 9 replies
  • 0 kudos