Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My dad has forgotten his password to his email account. How can we reset it as its an old email account. I have tried the help and it says to ring up, which I have done and after 25 mins I am about to loose the will to live!Please help
Hello,Apple Mail won't verify my partners email password (setting up on a new computer.) I've signed in to webmail OK using the password but it won't work on the new computer. How can I reset the password? I've tried on net mail and in manage account...
Hello, I can’t find the answer anywhere on here or else where. And my partner has just wasted all morning chatting to a bot, then a real person who referred him back to a bot who then referred him to a real person who still hasn’t appeared over an ho...
Hi, hope someone can help. I've had blueyonder email for years, Al fine. A couple of days ago it stopped sending outgoing mail on my android phone. I can receive, and can send from laptop but not phone email app. I've looked the outgoing server set...
Folks,I have two email accounts under the @blueyonder.co.uk banner.From the initial one, I could access the second one.Now I can't and have not been able to for several months. I have to open different browser and log in that way to it.But why can't ...
Hi Any emails that are being sent from Libraries.LibraryPlus@westnorthants.gov.uk are not being delivered to library customers who have a @virgin, @virginmedia or @ntlworld email address. Speaking to customers they have informed me that they have rec...
For several days now when I go to check my emails on my virgin app it’s asking me to sign in through MY.COM However when fill in my details it says Authorisation error, authentication failed.Could someone please help, many thanks
Hi, I am hoping someone can help me with a locked account.I have 3 accounts with virgin media. I am on holiday in South Africa and had to send an email to my hotel from one of my accounts. It would appear that because of this email this email accou...
Just had an email from allegedly from VirginMedia, thanking me for contacting them today, the first paragraph stated“Thanks for getting in touch today. As you couldn’t give us the right characters from your memorable word, we suggest setting up a new...
Hi, I just happened to go onto Virgin Media website, and instead of usual Home Screen, I saw this.I've double checked & I’ve not received any email from Virgin notifying me of this. Has anyone else?Im always using my email on my phone and tablet, doe...
