Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Not had any emails via my blueyonder acct since 28 Sep. Virgin tech support now sent me the third dead link to reset my password. I'm a self-employed editor/journalist and this is really eating into my work time - 4.5 hours and counting, I also get a...
Email account is unavailable is all I can get for a week now, answers please. Live chat yesterday promised 2 hour remedy but no good, nothing. Pleeeese
I have Thunderbird at home on an old Blueyonder email address. My son also has a mailbox that I look after for him but he hasn't used in a long time.This morning, after going through the Forgot Password routine and changing his password, we logged on...
Well i can say is Thank you Virgin media for closing my account without any warning. Your incompetence has cost me my business and my holiday! Apparently ntlworld emails are being faded out, but not with any warnings, just stopped. All your life is i...
So, I'd just sent an email from my account, then it throws me out and says my account is unavailable even though it was operating fine Any idea how to sort this out?
Hi there, I've been locked out of my Virgin Media (ntlworld.com) email account since Thursday afternoon. I managed to speak to someone from Virgin customer services helpdesk on Friday morning and she opened a ticket for Virgin internet security team ...
HiFor the past two months we have not been able to send emails when logged in to our home virgin media wifi. If we turn wifi off on our devices it works okay, and it works on other people's wifi including where they have virgin media.The latest Tech ...
Broadband speed is normal. Outlook hasn't changed. I feel the Virgin Media email server.is running slowly. It sometimes takes 10 minutes for my emails to download. I've never had this problem before. It just started a few days ago. POP3.
I keep getting something like this:--- We could not deliver your message as the email provider of the person you were trying to send to has rejected it. If you have tried to send to multiple people, we have listed the people who did not get the messa...
Tried to access my ntlworld email account yet again yesterday without success. This is an account I have used on a daily basis for 20 years (estimate). I then phoned up their technical team and he told me that according to their records no such email...
