Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I've been locked out of my email account all day because of suspicious activity etc. It has happened plenty of times before and I've gone into my My Virgin Media account and reset the password each time but today it will not let me sign in. I click t...
For the past couple of hours, emails wont send; I just get the message "An error occurred inside the server which prevented it from fulfilling the request.". Tried to send a few emails to various recipients and get the same. Ive sent emails into my ...
A month ago I lost access to my VM emails - message comes up that says " Your do not have access to your emails at the moment." I have phoned ( and waited!) to 150, gone through security and various procedures only to be told the "technical team" wil...
It’s now been over 24hrs since I’ve been able to access my emails. Absolutely no help from VM, their twitter acknowledges the issue but offers bugger all, phone lines puts me on hold for over an hour then cuts off, and WhatsApp is useless. SOMEONE P...
Hi,I have been unable to access my email from Virgin for the last 2 days.tried the long winded method using some ones else email to to reset the password to no avail.
For some reason today I cannot access my blueyonder email via MyVirginMedia or Outlook. It's saying my account may be locked and I need to change password for my virgin account and also use a different email address for apps - it's very cryptic! What...
Does anybody know how to do this now, as VM seems to have taken the function away, and I cant setup secondary accounts on a new Machine?I have been with Virgin for a long time, they used to allow you up to 10 email addresses, which I shared amongst t...
Hi, on reviewing this forum I have the same issue that many other virgin.net users have been experiencing in that just over a week ago I lost access to my virgin.net email account, which is a complete nightmare as I have lost all my business and pers...
Hi - can anyone help me reset my virgin.net email account? I haven't been able to send or receive any emails, if I try to send an email I get the following "525 5.7.13 Account is Locked, change to new password is needed (VM303)". ThanksJohn
Hi after contacting help centre asking for help fault at virgin media site really getting fed up still no access to my emails after 10 days help
