Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hello,My in-laws have the orginal email addresses and they have just closed their account.I am living at their house for a short while and bringing my VM account. Can I move their email addresses to my account as I don't have a VM email.Thanks
can someone please help with my .ntlworld login i have mistakenly deleted my account off my phone and i dont know if my settings are correct and im not sure of my password now either
I wish to delete the email associated to this account. I do not use it any more and its just full of junk emails but there is no simple way to just delete an email address. any help would be greatly appreciated.
Can anyone help me. I received a message from Virgin Media telling me to change my password. I followed the instructions in the message and online was told to change my contact email address which I did. I am now locked out and cannot get into my vi...
Hello Email issue. My "sent" folder has disappeared? Any Ideas? Mike
clink on link to verify email, enter email enter password then states you have not verifyed email addresswhat the hell I have just clicked on the email I was sent virgin is now a load of rubbish nothing but problemsI think its time to go elsewhere
Hi Tom, Can you please help me with this problem
I've just installed a new Hub5 and my internet is fine but I am unable to send or receive e mails. The VM helper got me to give him a new password and said I must then log in with this number. Problem is I don't know where to find the page where I ca...
I have 2 “@ntlworld.com” email addresses. One stopped working, I tried everything. NO. GO.I called VM and they told me that those addresses will not be working for much longer. It was easier for me to change those addresses to my other ntlworld add...
I have had an ntl email address for years. After a recent internet outage, it ceased working. Numerous 150 calls have failed to fix the problem. (Most have been useless, one tech support person extremely rude,) I have had to resort to alerting all m...
