Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Can anyone help me. I can't access my @virgin.net email address any more. Just blocked me out over a week ago It is an old email address with no security questions just an account number & area code. No one at VM can apparently even access the accoun...
Please let me know what information you require in order to delete our old ntl email account as we stopped using Virgin services over 3 months ago.
Not been able to access ntlworld mail address the last couple of days - tried various browsers, all either server unreachable / server stopped responding/ timed out messages. Hope someone can help ! Thanks
I changed my user name this morning from blueyonder to gmail and lost all the emails in my inbox. Ones in sent, bin or other folders there but nothing in my inbox. When I go into my email account via the web that is the same. I understand this is a k...
It's saying "incorrect username or password " but nothing has been changed, was working fine yesterday. Now won't send or receive emails. Thanks
I have exactly the same problem which also started on Friday with my old Blueyonder account and wonder if there has been a data leak?
HiI had a Blueyonder email address, that I hardly used. Last week I received an email saying my email/password has been compromised and stating my password and asking for money. I went online to try to log in to change the password but I could not lo...
Yesterday my email account was locked by VM, and I was made to change my email username (it used to be my Blueyonder email address - but these are no longer allowed as Usernames apparently). Webmail is fine, as is receiving email via Mail on my iPhon...
I've seen other emails on this subject and replied to a couple, but I've decided to start a new conversation since I wasn't getting any response.I tried the 'curl' option suggested by people and found that I've got a 421 error. Apparently VM has "blo...
My old ntl email has been hacked, I know this as it is still set up to forward on any emails and I've just received a receipt through on this email. Can you assist with closing the account I haven't used for nearly 10 years
