Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Locked by VM on Thursday for no reason (I was sending batches of photos to my PC from ipad to print out) and have had 6 conversations, which I struggled to understand frankly, both because of use of jargon and strong accents. I have been issued with ...
Thank you Virgin Media for locking my ntlworld.com email address last week and throwing my emails into chaos.My account was working perfectly well then early one evening was locked with no warning. On Thursday I spent nearly two wasted hours (longer ...
Hi All,I'm trying to help my father with his emails and have found a strange issue. So we have been customers of Virgin Media for ages (back when they were blueyonder!) My father has a blueyonder email address and a number of subfolders in that inbox...
So two days ago I found I could not sign in to my email. Not with my phone or any web browser.... The first line on the VM webby email sign is says, "Your Virgin Media Mail account is currently unavailable"I tried to reset my password but then I am a...
My virginmedia mail account was suspended due to a suspected hack - although it had not been. As part of taking off the susepnsion I had to generate a new app password as per the instructions. I did this and followed the instructions but when I use ...
My email account has been hacked and I'm trying to setup a new password. Every time I enter a new password it keeps saying it's unable to register. I'm using the correct email criteria for the new password. Does anyone know how I can set a new passwo...
Help, my husband has had his email account hacked and can not access it. I have tried the lost email thing and no luck as it comes up with an issue. is there a number we can call as he needs to get into the email to change his passwords on other acco...
I have a current virgin media broadband contract linked to a ntl.com email. My problem is with another virgin.net email which I am locked out of but still sends out spam. I am also locked out of the myvirgin media account linked to the virgin.net ema...
I setting up email to my email address but don't knowServer Address for port 25Server Address port 110
I'm trying to reset the password on a secondary email account. I think I used to be able to do this from the 'master' account but it looks like it's done on the account now.I've managed to log into the Virginmedia account I want to reset and get to ...
