Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I need to reset my virginmedia email password but if I click on forgotten password the email goes to my old btinternet account that I don’t have access to anymore. How can I resolve this. I am no longer with virgin for broadband
why have I been locked out my email accthttps://www.virginmedia.com/help/virgin-media-mail-unavailable I also cant access emails thru Outlook express anymore
So - after 6 phone calls across 8 days, one official complaint and the extreme unlikelihood of getting through to a technical person on customer services, Cherie talked me through a number of steps to access my email account that had ‘disappeared’ fr...
I used to have a blueyonder account that was spoofed and the vanished. I need to access a Drobox backup that had it as my contact. I've forgotten my Dropbox password but can't change t as I don't have access to the blueyonder address. Suggestions ple...
Each month I have to submit data to a commissioner via their secure messaging site. The link is sent to me in an email, and I click on it. However, if I try to use the link from home I get a message saying that the site isn't secure. The link is se...
Hellomy ntlworld email account has been locked. I have had fraudulent activity in some other apps and I suspect this has also occurred. I changed my password but now cannot access the account at all. Please advise urgently
I had an email through at 15:45 saying that I had requested a password reset. I wasn't even in. I was hacked a month ago on my phone and I've changed all my passwords, but if someone can request a password reset how safe is my email account?
Last night i was on the phone last night fo several hours. A female member of staff said that she could not solve the problem. So she passed me on to Gadget rescue. I was told straight away that there would be a charge for the service and that it wou...
I have been blocked from accessing my Virgin.net email account. None of the online suggestions have provided me access. I have phoned, done online chat and finally resorted to writing to Virgin asking for help with no joy. Virgin states that they ...
I’ve seen a number of posts about this. I’m no longer a Virgin customer but still had an old NTL world email. This has been compromised and I can no longer access it to monitor activity. Can someone contact please to help delete the email address?Tha...
