My ntlworld account no longer allows me to send or receive messages on my wife's laptop using windows Live Mail. The error message is as follows :- Unable to send or receive messages for the Irene account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems or a long period of inactivity. Server: 'pop.ntlworld.com' Windows Live Mail Error ID: 0x800CCC0F Protocol: POP3 Port: 995 Secure(SSL): Yes
Do you have a lot (100s) of emails in your inbox? Have you changed the mail sending format settings from HTML email to plain text? There might be an email stuck on the server trying to be sent. Can you try a different email client (Windows inbuilt mail, thunderbird) to see if there's a problem with WLMail? Have you tried setting up the account using imap rather than pop?
If these don't answer your question then I'm out of suggestions.
Virginia/Doctor9fan. If I have helped please give me Kudos.