on 28-12-2012 11:32
Hiya i really need somebodys help!!!
I have just brought a new laptop with windows 8 installed on it.
I have just attempted to set up my virgin media email onto it and im not having any luck at all.
The account is a ntlworld account.
I put my email in & then the password. I set the appropriate inbound & outbound as imap smtp etc and when i click connect it says it doesnt recognise my email address or password
The email is the one ive had for years and so is the password
Somebody please help or my new laptop is in danger of becoming my smashed up new laptop!!!!
Answered! Go to Answer
on 28-12-2012 15:58
Not much use I agree, but you are not alone! see my post by ptc on 27-12-2012 13:31.
Sounds like we have the same problem, hopefully someone will be able to help soon...
on 28-12-2012 16:16
Hello again, I have just found the below on another much earlier post. I though I had tried exactly this several times without any success but this time straight away no problems.
Re: Setting up on Windows 8
[ New ] .Options
Mark as NewBookmark this messageSubscribe to this messageSubscribe to this message's RSS feedHighlight this messagePrint this messageEmail this message to a friendFlag for a moderator...
.on 23-12-2012 15:47
Please use the following settings:
Incoming server = imap.virginmedia.com
Incoming port number = 993
SSL = yes
Account/user name = full email address including @ntlworld.com (or @blueyonder.co.uk, @virgin.net etc)
Outgoing server = smtp.virginmedia.com
Outgoing port number = 465
SSL = yes
Outgoing server requires authentication = yes
Where you are prompted to enter your email address, or account name or username, please enter your full email address: email@example.com
All other settings should contain virginmedia.com as detailed above.
on 28-12-2012 19:42
on 28-12-2012 21:57
Thanks to everbody for their help. I have now managed to set up my ntlworld account on my laptop. At least i am not going to throw it through the window lol !!!!
on 30-12-2012 11:46
It's taken me a day to get there, but with this post it took me asbout 2 minutes to get my emails up and running..Thanks
on 31-12-2012 13:45
on 05-01-2013 15:05
Hi. This does not seem to work for additional NTLworld email accounts. I am migrating my son's email to Windows 8 Outlook opening a new email account but it does not accept the above settings. I hold the master Virgin account - should I use that instead with his email address? The account works fine with Micrsoft live "cloud" email mapped to firstname.lastname@example.org.
on 07-01-2013 21:12
on 09-02-2013 23:15
I'm having the same difficulties as others seem to have had. Just got a new PC with windows 8 and need to set up a mail account for my ntlworld email account. I've seen the responses from people and I'd already found what setting to make, but I can't even get as far as starting the account set-up. In email I assume you need to click on outlook account it then asks for email address etc. then asks for Domain Server which I don't know. If I try another way which is new account all I get is a blank white screen!!! Please help - anyone