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SteveC53
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Windows 10 Mail reports error for blueyonder

I am receiving and sending emails successfully but Mail keeps reporting the error "Your Blueyonder account settings are out of date". The account settings as they are as published by Virgin Media are correct.

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Superuser
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Re: Windows 10 Mail reports error for blueyonder

Have you setup the server details in the following format – substituting blueyonder.co.uk for virginmedia.com?

Win10-mail-servers.JPG

Why this format? – ask Microsoft – and they don’t prominently advertise this on any of their sites!

You can find details at section 11 of this post -

http://www.tenforums.com/tutorials/6135-mail-app-add-delete-account-windows-10-a.html

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SteveC53
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Re: Windows 10 Mail reports error for blueyonder

Thanks but the settings are all correct as shown in your reply.

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Superuser
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Re: Windows 10 Mail reports error for blueyonder

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Forum Team
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Re: Windows 10 Mail reports error for blueyonder

Hi SteveC53,

Sorry we've taken so long to reach you, hope the wait wasn't too tedious!

If you are still having problems with this please reply to my PM (purple envelope icon, top right of page) so that I can check the status of your email address on our systems. What that does or doesn't reveal will determine what steps we need to take next. 

Thanks Smiley Happy


Jen
Forum Team



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