Menu
Reply
  • 20
  • 6
  • 3
337edy
On our wavelength
376 Views
Message 1 of 3
Flag for a moderator

What happens to virgin email address if I choose to leave for BT

Hi

Can anyone inform me as to what exactly happens with existing blueyonder email accounts and addresses. It's highly likely that I am going to be leaving virgin as my provider after many years of service as I have just about had enough of their contemptuous behaviour at treatment towards me as a loyal customer.

0 Kudos
Reply

Helpful Answers
  • 20
  • 6
  • 3
337edy
On our wavelength
653 Views
Message 3 of 3
Flag for a moderator
Helpful Answer

Re: What happens to virgin email address if I choose to leave for BT

That's great 90 days is more than enough time to deal with things. Looking forward to a brighter and more helpful future with other provider. A shame really virgin could so easily have solved the problems by just communicating. That's all it takes.

0 Kudos
Reply

All Replies
  • 8.83K
  • 1.2K
  • 3.59K
Superuser
Superuser
371 Views
Message 2 of 3
Flag for a moderator

Re: What happens to virgin email address if I choose to leave for BT

The email address would remain active for 90 days after you leave. After that period it should be removed. Sometimes they go on beyond 90 days but you can't rely on that.
_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
  • 20
  • 6
  • 3
337edy
On our wavelength
654 Views
Message 3 of 3
Flag for a moderator
Helpful Answer

Re: What happens to virgin email address if I choose to leave for BT

That's great 90 days is more than enough time to deal with things. Looking forward to a brighter and more helpful future with other provider. A shame really virgin could so easily have solved the problems by just communicating. That's all it takes.

0 Kudos
Reply