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Jez48
Tuning in
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Web Mail page never opens using shortcut URL http://email.virginmedia.com/

I have a shortcut to access Web Mail

http://email.virginmedia.com/

Over the last 4-8 weeks have noticed, although this shortcut accepts a log in, the opening of the email page never actually completes, with just the little grey dots in the center providing the comfort the page is loading... it never does.

Where'as if I open a Virgin web page and go to the email tab, log works, well in a fashion following 2-3 attempts.

We also have general problems with access emails for which I'll open another post - Server Unreachable.

Any thoughts or advice anyone please.

(XP & Chrome - I know the world trying to make my kit obsolete!)

Regards  

 

Jez48

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Superuser
Superuser
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Re: Web Mail page never opens using shortcut URL http://email.virginmedia.com/

The short answer is - change your shortcut.

These are the 2 links to email login from the VM homepage - 

1. https://my.virginmedia.com/my-apps/email/mailbox

2. https://my.virginmedia.com/my-apps/email/mailbox

This is the link you are using - which takes a different route through the VM website - 

3. http://email.virginmedia.com/

and in your case, seems to end up in a blind alley somewhere.

Please use the approved route. Bookmark it and put it on the Chrome bookmark bar.

Extended support for Windows XP ended on April 8, 2014, after which the operating system ceased receiving further support or security updates.

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