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Warning Messages

I've recently been told by a number of number that when they e mail me it bounces back now and again, however I have no idea why and in honesty the e mails seem to be operating ok but obviously they're not?

Now and again a message appears at the top in a box "0 An Unknown Error Occurred"

Also a pop up appears at the bottom of the screen only for about a second if that, then disappears at the bottom of the screen saying "Server Unreachable"

Anybody aware of these error messages please.

Thanks Paul  

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Re: Warning Messages

Hello Paul


I am sorry you are having problems with email, we will do our best to help. We recently made changes to help with incoming email bouncing as spam Spam Folder Settings Change so hopefully that will help with the number of number emailing you. We do currently have a few intermittent problems with webmail we are investigating. How are you accessing your email, from a device and client? If it is wireless perhaps it is dropping broadband connection and giving the server unreachable error.


Thank you


Virgin Media Forum Team
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