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Fresh as a Daisy
wighty
Posts: 1
Registered: ‎04-12-2009

Virginmedia email set up on iphone....

Hi, Need help setting up my email on my iphone.

Been trying all day and cant get anything to work.

Have a virginmedia.com email address and on orange network on my iphone.

Looking on the main site help index it states that the incoming mail server should be http://mail.virginmedia.com but the iphone will not let you enter this as an address in the email set up.

 

Need help plese...

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Fresh as a Daisy
dmsims
Posts: 1
Registered: ‎12-12-2009

Re: Virginmedia email set up on iphone....

I having the same problems but can send mail but unable to receive 

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Superuser
BenMcr
Posts: 12,386
Registered: ‎11-08-2009

Re: Virginmedia email set up on iphone....

[ Edited ]

wighty wrote:

Hi, Need help setting up my email on my iphone.

Been trying all day and cant get anything to work.

Have a virginmedia.com email address and on orange network on my iphone.

Looking on the main site help index it states that the incoming mail server should be http://mail.virginmedia.com but the iphone will not let you enter this as an address in the email set up.

 

Need help plese...


 

That address is only for access via a web brower. For the application access you need the following. At this stage these will only work if you have an @virginmedia.com or @virgin.net address.

 

Your Name: (optional)

 

E-mail address: (your Virgin Media Mail address including @virginmedia.com or @virgin.net) 

 

User Name: (your Virgin Media Mail address, including @virginmedia.com or @virgin.net) 

 

Password: (your Virgin Media Mail password)

 

Remember password: (optional)

 

Incoming mail server (POP3): pop3.virginmedia.com , Port 995 and SSL enabled

 

Outgoing mail server (SMTP): smtp.virginmedia.com  , Port 465 and SSL enabled

 

Leave messages on server option enabled

 

The outbound mail server settings are when you are connected via Wi-Fi to VirginMedia or any network that allows outbound mail access using the VM server.

 

Some mobile providers and wireless network providers (such as Openzone) force you to use that networks SMTP server so you wil have to check with network you are connect with

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Fresh as a Daisy
kaz6490
Posts: 1
Registered: ‎08-01-2010

Re: Virginmedia email set up on iphone....

OMG  thank you soooooooooooo much.  My husband has been trying to set this up on my i phone for days.  It took me seconds following your advice.

 

Now all i need to do is be able to send emails through windows live i can receive but not send any help would be most appreciated.

 

thanks

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Crafty
monet208
Posts: 27
Registered: ‎19-01-2010

Re: Virginmedia email set up on iphone....

Hi BenMcr

Also setting up an ipaone 3Gs but have a blueyonder.co.uk

On set up

Email address   Do I enter the one they originally sent me,the first part I assume is the user name or do I enter the one I have also set up on my account

Thanks

 

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Superuser
BenMcr
Posts: 12,386
Registered: ‎11-08-2009

Re: Virginmedia email set up on iphone....

[ Edited ]

monet208 wrote:

Hi BenMcr

Also setting up an ipaone 3Gs but have a blueyonder.co.uk

On set up

Email address   Do I enter the one they originally sent me,the first part I assume is the user name or do I enter the one I have also set up on my account

Thanks

 


Use the actual full primary e-mail address for the mailbox

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Fresh as a Daisy
m11ssm
Posts: 1
Registered: ‎20-01-2010

Re: Virginmedia email set up on iphone....

What happens when email has ntlworld.com address?

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Superuser
BenMcr
Posts: 12,386
Registered: ‎11-08-2009

Re: Virginmedia email set up on iphone....

[ Edited ]

The settings are here http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1002&PARTITION_ID=1&TIMEZONE...

 

However, until you are migrated to the Google platform the outbound settings will only work when you are connected via Wi-Fi on your Virgin Media home broadband connection.

 

If you are using 3G you will have to use the smtp server for your mobile provider

 

EDIT: and it's imap.ntlworld.com not imap4.ntlworld.com

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Making Waves
runaway7
Posts: 3
Registered: ‎10-02-2010

Re: Virginmedia email set up on iphone....

Hi

 

I have exactly the same problem. Did you resolve ?

 

If so could you let me know how . I am going crazy trying to set up !

 

Regards

 

Philip

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Making Waves
runaway7
Posts: 3
Registered: ‎10-02-2010

Re: Virginmedia email set up on iphone....

hi

 

I have tried your suggested settings but still no luck.

 

I can sent but not receive. I get message ' the connection to the server failed '

 

Any other possibilities I can try that other users have had success with ?

 

Regards

 

Philip

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