I take it that you were one of those customers who went with TalkTalk? Your account would have been shut down recently after the one year grace period. A member of the Forum Team here might be able to get your old account temporarily reactivated, one of them will respond to your topic in up to three days. They'll let you know then if they can go ahead with that or not.
- - - - - - Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.