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Sophiek
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Virgin media personal folders have disappeared when settign up windows 10 web app

In trying to fix an issue with my Hotmail account on windows 10 , I set up Hotmail and virgin media email accounts using Microsoft 10 web app . Personal folders for both email accounts have disappeared. The Hotmail emails in the folders can be recovered in the delated emails but how can I recover the personal folders and email contained in them on virgin media email account.

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Re: Virgin media personal folders have disappeared when settign up windows 10 web app

Hello Sophiek

 

Oh dear looks like you were having a few problems. Hopefully you have resolved it now, were you using the IMAP protocol for the incoming mail server as this will normally take care of the folders by matching the webmail Using Windows 10 Mail with Virgin Media Mail

 

Thank you

Nicola

Virgin Media Forum Team
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