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Dougie1959
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Virgin email

Help, I have not used virgin media for over 4 years but am still getting emails sent to my new inbox through my old virgin.net address. How do I delete the address. Thanks

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Re: Virgin email

No problem, best we delete for peace of mind, thanks for letting us know.

 

Take care

Nicola

Virgin Media Forum Team

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Re: Virgin email

Hello Dougie1959

 

Welcome to our forum, I wonder what is going on, perhaps it is spoofing

Either way if you do not require the mailbox anymore best we take a look.

I will send you a forum private message to gather some more details, please reply when you have a moment.

 

Thank you

Nicola

Virgin Media Forum Team
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Re: Virgin email

Hello Dougie1959

 

Thanks for getting back. After examining the SMTP logs for the email address it does not look to have been sending emails so spoofing is the most likely cause of you receiving emails pretending to originate from it. Despite that as it is an ex address we will totally delete it from all our servers in the next few days.

 

Thank you for letting us know

Nicola

Virgin Media Forum Team
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Dougie1959
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Re: Virgin email

Thank you, it has not been active for about 4 years

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Re: Virgin email

No problem, best we delete for peace of mind, thanks for letting us know.

 

Take care

Nicola

Virgin Media Forum Team