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rjsburnett
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Message 1 of 7
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Unable to sin in

I cannot sign into Virgin Media using Firebox 50.0.1 on my iMac OSX 10.11.6

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Superuser
Superuser
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Message 2 of 7
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Re: Unable to sin in

 If none of the following work then you will need to provide further information…

  • if stuck on animation of three dots try pressing + R to reload web page  or + + R to bypass cache to reload web page
  • if you see 2015-10-21-18-57-18-9b808f in address bar try pressing + R to reload web page  or + + R to bypass cache to reload web page
    FYI, 2015-10-21-18-57-18-9b808f is a mixed content warning, read more here Mixed content blocking in FIrefox
  • Clear web browser cache and try to sign in again
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Anniersuffolk
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Message 3 of 7
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Re: Unable to sin in

Hi I am also having this problem, when I hit the email link at the top right of the home page I am getting "forbidden" coming up on the screen on Firefox and "We cannot reach this page on Edge. This started a couple of days ago.

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Superuser
Superuser
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Message 4 of 7
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Re: Unable to sin in

Try clearing the browser's cache; Firefox, How do I clear my history?

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rjsburnett
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Message 5 of 7
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Re: Unable to sin in

Have reinstalled Firefox - same problem

Deleted all cache stuff - same problem

 

I get as far as the signing in page enter name, password, tick I am not a robot and then it just keeps on saying loading, but nothing happens.

 

On Safari after I click not a robot a wee quiz pop up thing appears, not sure if this should also happen in Firefox and some iof my settings are not allowing it to happen

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Superuser
Superuser
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Message 6 of 7
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Re: Unable to sin in

Try mail2.virginmedia.com if it is not the address shown in the address bar when stuck on loading along with the previous web page reload advice.

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saferon
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Message 7 of 7
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Re: Unable to sin in

I've been having the same problem for days. It defaults to the mail2 address - but I just get a series of dots. Very frustrating.

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