Menu
Reply
  • 2
  • 0
  • 0
Anniersuffolk
Joining in
73 Views
Message 1 of 2
Flag for a moderator

Unable to sign into web mail

Hi as from yesterday I have been unable to load the sign in page for web mail, I get a forbidden message on Firefox and can't load site on Microsoft edge. I am still able to pick mail up on my mobile, however I need to search for some old emails  and attachments and can't do this on my phone. I have tried all suggestion I can find on the forum and on virgin's help. none have worked.

0 Kudos
Reply
  • 7.37K
  • 832
  • 3.11K
Superuser
Superuser
59 Views
Message 2 of 2
Flag for a moderator

Re: Unable to sign into web mail

Look at post 4 in this thread for further advice:

http://community.virginmedia.com/t5/Email/Unable-to-sin-in/td-p/3268440

Now you can see what happens if you post twice about the same issue in different threads. Your main thread gets overlooked. Try not to do it again please.

-----------------------

Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
0 Kudos
Reply